Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line Tickets

Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line Tickets overview

Your Experience Visiting the 9/11 Memorial and Museum is a deeply moving experience.

Your Experience

Experience highlights

• Reflect at the memorial pools set in the footprints of the Twin Towers.
• Explore the museum with artifacts, stories, and exhibits about 9/11.
• Learn about the events, impact, and resilience of the city.
• See tributes to victims of both 2001 and the 1993 WTC bombing.
• Use audio guides in multiple languages to enrich your visit.

Ticket options for Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line Tickets

Option notes

• Priority entry to the 9/11 Memorial and Museum
• Hear powerful stories of resilience

Know Before You Go

Ticket delivery and entry

• Your voucher will be emailed to you instantly after booking.
• Keep it ready on your phone along with a valid photo ID at the meeting point.
• Arrive 15 minutes before your scheduled tour time for a smooth start.
• Refer to your final voucher for detailed meeting point instructions and any additional guidance.

Confirmation

• Your voucher will be sent to your email shortly.
• Present your mobile voucher and a valid photo ID to your guide at the meeting point.
• For reduced-price tickets, remember to bring your valid photo ID for verification.
• Arrive 10-15 minutes early for your tour to ensure a prompt start.
• Find your tour guide outside St. Paul’s Chapel on Broadway.
• Address: 209 Broadway, New York, NY 10007, United States.

Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line — frequently asked questions

What is included in the Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line ticket?

The ticket includes 3 things: Skip-the-line entry to the 9/11 Museum, Access to the 9/11 Memorial and Audio guides.

How long does Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line take?

Allow 3.5 hours. This is the scheduled length of the experience; it varies with the ticket type you select and how busy the attraction is on the day.

Can I buy Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line tickets on the day?

Yes. Booking is confirmed instantly, so a same-day ticket is possible while slots remain. Popular time slots sell out first, so booking ahead is safer if you want a specific time.

Can I cancel Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line tickets?

Yes. This ticket is sold with free cancellation up to 24 hours before the start time. Cancel within that window for a full refund; after it the booking is non-refundable. The exact deadline is repeated on your confirmation.

Do I need to print Ground Zero 9/11 Memorial Tour & 9/11 Museum Skip-the-Line tickets?

No. This is a mobile ticket, so the confirmation on your phone is accepted at entry. No printing and no voucher exchange is required unless the confirmation says otherwise.