



Tickets can be cancelled up to 72 hours before the booking date. Rescheduling is available.
What to Prepare for Your Tour
Ensure you wear comfortable shoes suitable for walking and dress appropriately for the weather, including a waterproof jacket. Mountain weather can be unpredictable and cooler compared to Krakow.
Bring local currency for any purchases and be ready for cash-only transactions during the tour.
Have a valid photo ID with you for verification if needed.
Prohibited Items and Actions
Avoid bringing large bags, suitcases, or oversized luggage as they are not permitted on the tour.
Except for registered service animals, pets are not allowed.
Strictly refrain from alcohol, drugs, or any form of intoxication during the tour.
Accessibility Details
Please note that this experience is not suitable for wheelchair users.
Be prepared for some walking on uneven surfaces and steps throughout the tour.
Additional Tour Information
Your tour package includes convenient hotel pickup and drop-off services. If your hotel is in a restricted area, an alternative pickup point will be arranged in advance.
Keep in mind that the tour itinerary is subject to change based on weather conditions, road closures, or local events.
The tour caters to international visitors, ensuring a diverse and enriching experience.
You will receive confirmation of your exact pickup time by 6 pm the day before your scheduled tour.
Food and beverages are not included unless otherwise specified, so plan accordingly. Lunch will not be provided during the tour.
Prepare for fluctuating mountain temperatures and varying weather conditions to make the most of your experience.
Your tour voucher will be sent to your email shortly for easy access.
Present your voucher on your phone along with a valid photo ID at the designated meeting spot. Students need to have a valid student ID handy.
To ensure a smooth start, aim to reach the meeting point 15 minutes ahead of your scheduled tour time.