



Tickets can be cancelled up to 72 hours before the booking date. Rescheduling is available.
Accessibility note: The ferry does not accommodate wheelchairs or mobility scooters.
Child safety: Children must stay seated throughout the journey.
Timing alert: Cruises could be postponed or rearranged because of weather, tides, or maritime activity.
Your ticket voucher will be sent to your email immediately upon booking.
To ensure a smooth experience, we recommend arriving 15 minutes early for your cruise departure.
Upon arrival, present your digital voucher along with a valid photo ID at the designated boarding area.
Melbourne-Williamstown Route
Embark on your cruise at Melbourne River Cruises.
Location: Berth 2, Southbank Promenade, Southbank VIC 3006, Australia.
Find us near the Southgate Restaurant for easy access.
Access boarding directions here
Williamstown-Melbourne Route
Your journey begins at Gem Pier.
Visit us at 1 Syme St, Williamstown VIC 3016, Australia.