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Don't forget to bring your swimsuit and towel; wetsuits are ideal with swimwear.
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Remember to carry a valid photo ID for age verification if needed during check-in.
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It's best to pack only essential items; secure lockers are provided at the Rafting Base for small valuables.
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For safety reasons, cameras, GoPros, and other recording devices are not allowed on the raft.
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Avoid wearing jeans or cotton clothing under wetsuits.
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It's advisable not to bring large bags or unnecessary valuables as storage space is limited.
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No spectators are allowed at the remote location; friends and family cannot watch the trip.
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For safety, participants must weigh between 40kg (88.18lb) and 120kg (264.55lb) and be at least 13 years old.
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This experience is not wheelchair accessible.
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Pregnant individuals and guests with back issues, cardiac problems, or other serious medical conditions cannot participate.
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Participants should be able to swim unaided for 25m and possess moderate fitness levels.
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Understanding safety briefings in English or having a translator is necessary for participation.
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All participants are required to sign a waiver form.
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Guests under 16 years old must travel with a guardian, and those under 18 must have a guardian-signed waiver form.
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Guests must be confident in water, able to swim in fast-moving water, and follow guides' instructions carefully.
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A moderate level of physical fitness is recommended for participants.
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The operator may refuse participation, cancel, or modify trips due to safety concerns related to river, road, or weather conditions.
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Trips are subject to weather, river levels, and may be canceled or altered for safety reasons.
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Reconfirm your booking at least 24 hours before departure as trips operate with minimum numbers.
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A safety briefing and all necessary rafting equipment will be provided.
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Hot showers and restroom facilities are available at the Rafting Base.
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Food and drinks can be purchased at Canyon Brewing Queenstown post-trip.
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Guides are certified professionals ensuring a safe and enjoyable experience.
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Participation involves inherent risks, and safety cannot be guaranteed.
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1% of online bookings until the end of September contribute to protecting the Pukunui NZ Southern Dotterel.