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The pace and duration of our tours are set by the memorial’s visitor service. Therefore, please note that pick-up times and tour durations are subject to change.
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Important: To comply with Auschwitz-Birkenau Memorial and Museum regulations, all participants must provide their full name when booking. Entry could be denied if the name on the booking does not match the ID presented upon entry.
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We offer pick-up from centrally located hotels in Cracow. For hotels outside this area or with limited accessibility, we will arrange the nearest suitable pick-up point. Your specific pick-up location and time will be confirmed by the tour operator at least one day before your tour.
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Prepare for a walking tour that begins with an 800-step descent. We recommend wearing comfortable sports shoes for this activity.
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Exploring the salt mine involves descending 135 meters underground, where temperatures range from 14 to 16 degrees Celsius. Dress warmly and appropriately for this unique experience.
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Restrooms near the museum require a fee for use.
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Bag size restrictions apply: Auschwitz-Birkenau – 30 x 20 x 10 cm, Wieliczka Salt Mine – 35 x 20 x 20 cm.
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For security purposes, visitors to Wieliczka Salt Mine and Auschwitz-Birkenau may undergo personal and bag checks.