



Please note that prams are not permitted during this experience.
Kindly refrain from bringing food or hot beverages onboard the mini-coach.
Wheelchair users, please be aware that this experience is not wheelchair accessible.
There is no designated storage area for strollers or wheelchairs.
The Scenic Railway does not offer wheelchair accessibility.
For safety reasons, individuals with severe back or neck problems are advised against using the Scenic Railway.
Wheelchair users can access the Scenic Skyway and Cableway.
Due to steep terrain and stairs, prams/strollers and mobility aids are not suitable for the Scenic Railway.
Guide dogs are permitted on-site but must be leashed at all times and not carried.
Ramps are in place at the venue to facilitate easy access.
Your tour group will collectively decide between Sydney Zoo and Featherdale on the day of the experience. If you have a preference, please inform us at least 24 hours in advance.
For your convenience, a map of the zoo can be accessed here.
Your e-voucher will be sent to your email immediately upon booking.
Present the e-voucher on your phone along with a valid ID at the designated meeting spot.
We recommend arriving at the meeting location 15 minutes prior to your scheduled tour time to ensure a smooth start.