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Rest assured, the venue is fully wheelchair accessible for everyone's convenience.
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If you prefer to avoid escalators, our dedicated staff will gladly assist you in finding an alternative route.
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This exclusive offer is valid only for visitors holding passports other than Korean.
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Upon presenting your tickets, you can enter Lotte World directly. Please note that while reservations for specific time slots are not guaranteed, you may need to queue for the elevator.
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During Korean public holidays or special events, queues may be longer. Should physical tickets not be issued on-site, please reach out to us for ticket adjustments or a full refund.
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For everyone's safety, a thorough security check will be conducted at the entrance.
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Kindly be informed that there will be no refunds in the event of facility closures.
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Due to varying visitor numbers, the Sky Deck, Sky Terrace, and Photo Zone operations may be adjusted without advance notice for safety purposes.
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The Sky Terrace may be closed under the following conditions:
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Inclement weather warnings such as heavy rain, strong winds, or yellow/fine dust.
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Heavy rainfall exceeding 5mm per hour.
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Significant temperature differences of 20°C or more between indoor and outdoor areas.