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Ensure you wear comfortable walking shoes, especially since the palace grounds are vast. Exploring just the State Rooms alone can be time-consuming.
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Adapt your attire based on the weather; opt for breathable layers during summer and warm, waterproof clothing during winter.
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During summer, remember to bring a hat, sunglasses, and sunscreen to shield yourself from the intense sunlight in the gardens.
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If you're a photography enthusiast, consider bringing a zoom or telephoto lens to capture intricate sculptures and architectural marvels from a distance.
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Kindly note that drones, selfie sticks, tripods, flash photography equipment, and lighting devices are prohibited on the premises. Photography is restricted to non-commercial use and permitted only with mobile phones.
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There are no storage facilities available for luggage, large bags, umbrellas, or additional clothing, so it's advisable to carry only essential items.
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Pets are not allowed on the premises. Please make suitable arrangements for your pets before your visit.
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Bicycles and private vehicles are not permitted within the palace park.
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To avoid long queues, particularly during peak seasons like summer, Easter, and Christmas, it's advisable to book your tickets online 2 to 3 weeks in advance.
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Your meeting point will be specified in your booking confirmation based on your ticket type. It will be either the Group Center, the Ehrenhof Fountain (identifiable by the green umbrella), or the Arrival Center at HOHO Bus Stop 30.
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Ensure you arrive 10 to 15 minutes early as latecomers will not be able to join the tour.
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Tours are conducted in a single language chosen during booking, and group sizes are limited to 25 guests for a more personalized experience.
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While personal audio devices with headphones are provided, you are welcome to bring your own with a 3.5 mm jack.
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Various areas such as the gardens, main courtyard, fountains, Great Parterre, Roman Ruin, and public paths are accessible to visitors during park hours.
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In case of severe weather conditions, the garden tour may be substituted. From November 8 to January 6, a visit to a local Christmas Market is offered instead.
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Access to the Privy Garden, Orangery Garden, Maze, Labyrinth, and Gloriette viewing terrace requires separate tickets and closes 30 to 45 minutes prior to the palace (between 3:30 pm and 6 pm based on the season).
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The Group Center near the main entrance provides complimentary lockers, baby changing facilities, accessible restrooms, and an ATM for your convenience.
