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Stay warm with suitable winter attire including layers, warm socks, hats, and gloves.
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Remember to bring a valid photo ID that matches your booking name, especially if required at the entrance.
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If you haven't arranged hotel pick-up, be sure to note the meeting point address: Rovakatu 24, 96200 Rovaniemi.
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Pets and strollers are not allowed on this excursion.
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For safety reasons, infants should not sit on laps during transportation.
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Alcoholic beverages are not provided and should not be carried along on the tour.
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Please note that this activity is not wheelchair or stroller accessible.
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As there is no public transportation nearby, private transportation or pick-up arrangements are necessary.
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Most tour variants include professional winter gear like overalls and boots; if not, these items are available for rent at an extra cost.
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Hotel pick-up and drop-off are provided for accommodations outside the city center, with possible surcharges for locations over 10 kilometers away. Guests in the city center must make their way to the meeting point.
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Ensure to dress appropriately for winter conditions as the tour operates in such environments. Safety and comfort are key.
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Infant seats can be arranged upon request, and the experience caters to all age groups, making it a family-friendly activity.
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A minimum of 2 participants is required for the tour to proceed; solo travelers may face cancellations if this threshold is not met.
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Rest assured, the tour holds a Sustainable Travel Finland (STF) certification, emphasizing responsible tourism practices.
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Review the cancellation policy: full fee for cancellations within 24 hours, 50% within 7 days, and 10% within 365 days before the event.
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Kindly note that meals, souvenirs, and encounters with Santa Claus may not be included in all ticket options. Verify your ticket details in advance.