



Tickets can be cancelled up to 72 hours before the booking date. Rescheduling is available.
Don't forget to bring a valid ID if you have a specific ticket type or enjoy discounted rates as a senior, student, or child.
Always be ready for changing weather conditions by packing a weather-appropriate kit.
For a smooth experience, avoid bringing alcohol, sharp objects, or drone weapons to the venue.
Remember that flash photography is not allowed inside the venue.
Rest assured, this experience is accessible for wheelchair users and those with prams/strollers.
Ramps and elevators are conveniently located at the venue for easy navigation.
If you have special needs, reach out to the tour operator for assistance tailored to your requirements.
Feel free to bring your guide dogs along as they are welcome at the venue.
Embark on your cruise adventure from either Pier 41 or Pier 43 1/2 situated at Fisherman’s Wharf, near the iconic Crab sign.
Indulge in beverages, snacks, and souvenirs available for purchase at the onboard counter (cash and cards accepted).
Enhance your experience with a free audio guide offered in 9 languages, including English, Spanish, Mandarin, Italian, French, Japanese, Korean, German, and Taiwanese. Simply bring your Wi-Fi-enabled device and headphones to access the audio guide.
Refer to your final voucher for precise boarding location information and any additional instructions.