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Ensure you wear comfortable shoes as there will be a significant amount of walking involved during the tour.
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Remember to bring a valid passport or ID card for all guests, including children, as official documentation may be required by admission staff to verify age or eligibility for special rates.
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Important to note that food & beverages, narcotic substances, and sharp metallic tools or objects are strictly prohibited during the experience. Pack your belongings thoughtfully!
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There is a strict dress code in place: Shoulders and knees must be covered; tank tops, strapless shirts, short shorts, short skirts, exposed backs or bellies, see-through clothing, flip-flops, bare feet, swimwear, festive attire, or clothing with attention-grabbing designs for religious or promotional purposes are not allowed.
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With the exception of religious, spiritual, or medical reasons, hats and caps are not permitted inside.
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Photographic, sound, and/or video recording equipment are prohibited unless authorized in advance and in writing by the Press Department.
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Upon entry, large bags, rucksacks, luggage, and personal effects will undergo inspection at the access control point.
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The overall experience is wheelchair accessible, with the exception of access to the towers.
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Guide dogs are welcomed at the venue to assist visitors.
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Entry to the basilica is only permitted at your scheduled time or up to 15 minutes later. Late arrivals will not be accommodated, so ensure you arrive with ample time to spare.
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Fast-track entry allows you to skip the ticket line, not the security check. All visitors are required to pass through mandatory security protocols, which may result in short waiting times, especially during peak periods. Opt for early morning or weekday visits for a smoother experience.
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Access to the towers is restricted for children under 6 years old, unaccompanied minors under 18, individuals with reduced mobility, visual impairments, vertigo, or cardiovascular issues.
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You are only permitted entry with your designated guide. Review the meeting point details on your ticket voucher carefully.
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In the event of adverse weather conditions, access to the towers may be suspended without prior notice.
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To descend from the towers, stairs must be used; elevator access is available only for the ascent.
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There may be a brief waiting period between your basilica tour and access to the towers due to limited elevator capacity.
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Your guide will not accompany you to the towers; the tower exploration is self-guided.
