



Tickets can be cancelled up to 72 hours before the booking date. Rescheduling is not allowed.
Avoid bringing large bags, suitcases, or oversized luggage during the tour.
Kindly refrain from bringing pets, except for registered service animals.
Smoking is not allowed on any form of transportation or within cable car facilities.
Children must be supervised by an adult throughout the experience.
Please note that the itinerary and timings could change due to weather conditions or operational requirements.
Be sure to arrive at the meeting point at least 15 minutes before the scheduled departure.
Keep in mind that the cable car journey to Glacier Paradise may close temporarily due to weather or maintenance—check for any updates prior to your visit.
Your ticket will be sent to your email immediately upon booking.
To ensure a smooth experience, please be at the boarding location 15 minutes before your scheduled time.
Present your mobile ticket along with a valid photo ID at the boarding spot.
Meet your bus at Geneva Bus Station.
Address: Place Dorcière - 1201 Geneva, Switzerland.
Bus identification: Look for the tour name displayed on the bus.