



Tickets can be cancelled up to 72 hours before the booking date. Rescheduling is available.
Make sure to wear sturdy shoes for the rugged terrain. Don't forget your sunglasses, insect repellent, and a sun hat.
Opt for small bags or backpacks to ease movement through the tunnels.
Please be aware that this experience is not accessible for wheelchairs, prams/strollers, or individuals with mobility challenges and claustrophobia due to the narrow tunnels and uneven terrain.
The tour pickup window is from 6:30 am to 6:45 am.
All children must be accompanied by an adult throughout the tour.
Hotel pick-up services are available primarily in District 1, District 3, Tan Binh (airport vicinity), and parts of District 4, 5, 7, 10, Phu Nhuan & Binh Thanh.
During booking, choose your hotel from the dropdown menu. If your hotel is not listed or you are unsure, select any option. Post-booking, feel free to reach out for pickup details or assistance.
Explore our pick-up spots here to find the nearest location to your accommodation. You can also visit the main departure point at HANA TOURIST, Q34 Nguyen Huu Hao St, District 4, Ho Chi Minh City, or await details of an alternative nearby pickup spot.
Your e-voucher will be sent to your email immediately.
Make sure to present the e-voucher on your mobile device along with a valid photo ID when being picked up.
This admission includes convenient hotel pickups and drop-offs within the vibrant Ho Chi Minh City Center.
During the booking process, indicate your preferred pickup and drop-off spots.
If your hotel is outside the pickup area, we will arrange the closest pickup point for you.
Be ready in the lobby of your hotel 10 minutes before the scheduled pickup time on the day of your guided tour.
If your hotel lacks a lobby, kindly wait at the hotel entrance for pickup.