Auckland War Memorial Museum Entry Ticket and Optional Guided Tours overview
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Auckland War Memorial Museum — frequently asked questions
What is included in the Auckland War Memorial Museum ticket?
The ticket includes 3 things: Entry pass with audio guide, Optional museum guide by curator and Guided tours: Gallery Highlights, Hidden Heritage.
What ticket types are available for Auckland War Memorial Museum?
3 ticket types are sold: Gallery Highlights Tour, Hidden Heritage Tour and Auckland War Memorial Museum Entry Ticket. Each has its own price and availability, shown on this page when you pick a date.
What is not included in the Auckland War Memorial Museum ticket?
Not included: Exhibition entry is included, Parking costs are not covered and E-locker fees are additional.
How long does Auckland War Memorial Museum take?
Allow 60 minutes. This is the scheduled length of the experience; it varies with the ticket type you select and how busy the attraction is on the day.
Can I buy Auckland War Memorial Museum tickets on the day?
Yes. Booking is confirmed instantly, so a same-day ticket is possible while slots remain. Popular time slots sell out first, so booking ahead is safer if you want a specific time.
Can I cancel Auckland War Memorial Museum tickets?
No. This ticket is non-refundable once booked, so it cannot be cancelled for a refund and no partial refund is given for unused entry. Check the date and ticket type before paying.
Do I need to print Auckland War Memorial Museum tickets?
No. This is a mobile ticket, so the confirmation on your phone is accepted at entry. No printing and no voucher exchange is required unless the confirmation says otherwise.
More about Auckland War Memorial Museum
Insider Tips for Your Visit Essential Details For the best entrance experience, use the Grand Foyer. Audio guides are in English and Mandarin. Don't forget your earphones for optimal sound quality. Facilities available: Parking, Lockers, Wheelchair access, Restrooms. Group size is limited to 10 people per tour. Large tripods and bags exceeding 40cm (L) x 15cm (W) x 35cm (H) are not allowed in galleries; use self-service lockers instead. Operating Hours Museum Hours Mon, Wed, Thu, Fri: 10am - 5pm Tue: 10am - 8:30pm Sat, Sun, Holidays: 9am - 5pm Gallery Highlights Tour Times Daily: 10am - 2pm Di